Under the direction of the Regional Sales Manager or Sales Director, the Sales Specialist is responsible for working with existing and prospective customers to provide sales support combined with account and specific product set knowledge ownership. Emphasis will be placed on processes and systems to enable effective and efficient sales and customer support. Based in office or remotely the individual will collaborate with field-based sales team to grow sales and customer satisfaction.

Essential Functions:

• Build and maintain customer relationships to leverage time of field-based Area Sales Managers (ASM)
• Partners with the Area Sales Manager and sales management to increase sales by supporting the outside staff for a specific region or account base.
• Respond to all internal & external communications within four business hours.
• Properly route customer inquiries to correct outside sales resource.
• Respond to questions on pricing and availability.
• Handle inbound Corp sales leads and follow-up accordingly.
• Monitors order fulfillment and communicates order status to customer and sales as required.
• Provides customer with accurate and delivery information based on information available in JDE.
• Participates or leads in complex product cross referencing and quoting on behalf of outside sales.
• Leads in collecting and maintaining customer sales, opportunity data, and strategic planning and reviews.
• Specific assigned account responsibly for maintenance, service, and projects, and revenue growth
• Becomes a product expert in at least one category.
• Supports or leads sales and marketing promotional activities and projects.
• Participates in outside sales activity regularly throughout the year.

Qualifications

• Bachelor's degree preferred, however In lieu of a degree, a combination of education and experience from which comparable knowledge and abilities can be acquired, may also be considered.
• 2-4 years’ work experience in related role and industry or equivalent
• Customer first mentality and focus.
• Organized with the ability to manage time and priorities effectively.
• Ability to work well under pressure in a team atmosphere.
• Ability to prioritize work from several customers, sales managers, or executive individuals.
• Microsoft Office suite of software, ERP and CRM Systems
• Ability to travel 10-25%

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance
• Work from home

Experience level:

• 1 year

Shift:

• 8 hour shift

Supplemental pay types:

• Yearly bonus

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid work
• Office

Work Location: Hybrid remote in Milwaukee, WI 53224